Faqs

How can we help?

Browse the most common questions about orders, delivery, sizing, returns and caring for your Triquix pieces.

How do I know my order has been confirmed?

After checkout, you will receive an order confirmation email with your order details.

How long does delivery take?

Orders are processed and dispatched within 1–2 business days. Standard local delivery typically arrives within 2–4 business days after dispatch.

How do I choose the right size?

Use the size guide on the product page and compare the measurements with a similar item you already own.

Can I return an item?

Yes, we offer hassle-free returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, and returned in original condition with tags attached.

How should I care for my item?

Machine wash cold with like colors on a gentle cycle. Tumble dry low or hang dry to preserve shape and quality. Always check the garment care tag inside your item for specific washing instructions.